Creating Systems for Success

Posted on February 15, 2011. Filed under: How To ..., Smart Business Strategies, Virtual Assistant | Tags: , , , , , |

[tweetmeme]Most of us run our lives on a handful of systems. Between our cell phones, our planners and our email in-boxes, we have organized ourselves and our time quite effectively.   Yet as important as these systems are, most of us don’t take advantage of other creative ways to improve our business procedures. By documenting processes, they can occur without so much thought or reinvention.  And most especially if you are a solopreneur, having your processes documented and in the hands of your Virtual Assistant, your business can continue to run smoothly, even if you are sick or on vacation.

For most of us, there are dozens of similar repetitive tasks, large and small, in our businesses that could be systemized. To identify where, step back from your routine and look at it all objectively. As you go through the analysis, ask yourself why you created a particular process in the first place.  For every process you find that could be automated with a new system, you may find another that can be eliminated altogether.  Reviewing your business this way may in fact prove to be both valuable and enlightening. (more…)

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As Seen on … “How Virtual Assistants Have Evolved”

Posted on October 5, 2010. Filed under: As Seen On ..., Smart Business Strategies, Virtual Assistant | Tags: , , , , , , , , , |

[tweetmeme]I met Jaimie Skultety while researching how organizations can avoid being “held hostage” by an employee or contractor (see “Don’t Let Your Business Be Held Hostage“). An experienced executive assistant and office manager, now working as a virtual assistant, she recommended documenting key processes in a company operations manual, a standard service she offers to her clients.

This introduced me to the idea that a virtual assistant could be more than some kind of Internet-enabled secretary. If you find the right person to work with, you may get more than just someone to do the boring administrative work you can’t seem to get around to. You may get a consultant on some of the essentials of how to make your business work better.

Certainly that’s how Skultety’s clients talk about her. For example (click here to read more …)

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7 Seeds to Plant That Will Grow Your Business

Posted on May 12, 2010. Filed under: Smart Business Strategies | Tags: , , , , , |


Small business management is a delicate balance of planning, action and intrinsic perspective. With minimal resources, time and money must be spent wisely. Business fundamentals must be incorporated at all times. Below are 7 “best practice” seeds to plant. When watered (acted upon), they will help your business grow. (more…)

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As Seen on – “Don’t Let Your Business Be Held Hostage”

Posted on April 5, 2010. Filed under: As Seen On ..., How To ..., Smart Business Strategies | Tags: , , , , , |


(I am quoted on Page 2 of this post – link below)

“Is there someone who is a little too indispensable at your company? I’m thinking of the person who is the only one with the password to several critical systems, or the only one who understands how they work.

Where would you be if he walked off in a huff and decided to hold that information hostage? Where would you be if he got run over by the proverbial bus?

I took this topic from a discussion in the Small Business Online Community on LinkedIn, and interviewed several of the participants…” Click here to read more

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Does Your Company Have an Operations Manual?

Posted on February 17, 2010. Filed under: Smart Business Strategies, Virtual Assistant | Tags: , , , , , , |


What happens when your office manager is out sick, on vacation, or decided to resign? In their absence, would anyone else know how to handle their responsibilities?

I recommend that companies consider implementing an “Operations Manual” to document step-by-step processes and procedures for all projects. Each project should contain sub-headings for all tasks associated with it and all relevant log-ins and passwords should be included within the first few pages. Typically, an Operations Manual is stored in a 3-ring binder with tabbed sections.

In a large company, each department should have their own manual, or at least their own section within a company manual. I would also recommend that managers be certain that their staff provides updates to the manual each time a new process is implemented. Once a procedure is documented in this way, staff will no longer spend valuable time and resources “re-inventing the wheel”.

I have created Operations Manuals for every company I have worked for. Before owning my business, as an employee, I always believed it was vital that in a rare case of my absence, the office should still be efficient and productive. As long as all my processes were well-documented, another staff member would be able to manage any necessary task that could not wait for my return.

Whether you work in a large company or are a small business owner, it is vital that steps already taken are documented in a concise format. I am pleased to offer this service of creating, formatting and implementing your company’s Operations Manual.

Please click here for more information: A Virtual Assistant 4 You.

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